Reference

How We Protect Your Personal Data

At apekslot login, we collect only the data we need to operate your account — your name, contact details, and transaction records from payment methods like DANA, OVO…

Data collected: minimal & purposefulDANA, OVO, GoPay, QRIS transaction records securedYour rights: access, correct, deleteIndonesia-based data handlingContact us anytime at [email protected]
apekslot login How We Protect Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you want to review, correct or remove data we hold about your account, our privacy team is reachable through three direct channels.

Email Send your data request to [email protected]. Include your registered phone number so we can verify your identity before acting on any change or deletion request. We reply within 3 business days.
Live Chat Our live chat support runs 07:00–23:00 WIB, seven days a week. Start a chat session from your account dashboard and select the Privacy or Data Request topic to reach the right team immediately.
In-Account Form Log in, go to Account Settings, and select 'Privacy Request'. Fill in the form specifying whether you want to access, correct or delete data. We confirm receipt by email within one business day.
HOW WE HANDLE DATA

Data Handling, Cookies, Retention and Security

We apply layered security across every stage of data handling — from the moment you submit a QRIS payment to when your session closes.

Encryption in Transit and at Rest

All data transmitted between your device and our servers uses TLS 1.2 or higher. Account credentials and payment records — including DANA and OVO transaction IDs — are encrypted at rest using AES-256, so raw data is never readable if accessed without the decryption key.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies in aggregate form only. No cookie links your browsing activity to your personal identity. You can clear cookies via your browser settings at any time without affecting your account balance or history.

Account Access Controls

Login attempts are monitored in real time. Three failed attempts within five minutes trigger a temporary lock and an alert to your registered email or phone. You can re-enable access immediately through the verified phone OTP flow in Account Settings.

Data Retention Schedule

Active account data is retained as long as your account is open. If you request account closure, transaction logs required by Indonesian financial regulations are retained for five years; all other personal data is deleted within 30 days of the closure request being confirmed.

Third-Party Sharing

We share data with payment processors — DANA, OVO, GoPay, QRIS gateways — solely to complete your transactions. No marketing third party receives your personal data. Any regulatory disclosure depends on local law and is logged in our compliance records.

Your Right to Correct or Delete

You can request a correction to any inaccurate account detail at any time via the in-account Privacy Request form or by emailing [email protected]. Deletion requests for non-regulatory data are processed within 30 days of identity verification.

Privacy Policy Questions We Hear Most Often

Below are the questions we receive most from account holders about how their data is handled, what rights they hold, and how to act on those rights through apekslot login.

We collect your name, email, phone number, and the payment method you use — such as DANA, OVO, GoPay or QRIS. We also record device identifiers and session timestamps to protect your account from unauthorised access.

Transaction logs linked to Indonesian financial regulations are kept for five years after your account closes. All other personal data — such as profile details and device logs — is deleted within 30 days of a confirmed account closure request.

We share data only with DANA, OVO, GoPay and QRIS payment processors to complete your transactions. No data is sold to advertisers. Any other disclosure depends on local law and is documented in our compliance records.

Log in and go to Account Settings, then select 'Privacy Request'. Alternatively, email [email protected] with your registered phone number. We respond within 3 business days after verifying your identity.

Yes. Submit a deletion request via the in-account form or by email. Data not subject to regulatory retention is removed within 30 days. Regulatory transaction records are retained for the legally required period as depends on local law.

We use session cookies to maintain your login state and aggregate analytics cookies that are never tied to your identity. You can clear or block cookies through your browser settings at any time without losing your account balance or history.

Contact us immediately via live chat (07:00–23:00 WIB) or email [email protected]. We can freeze account access within minutes and initiate an access audit. You can also trigger an immediate password reset through the verified OTP flow in Account Settings.